Quality Healthcare, Wherever You Are
Secure, convenient, and professional medical consultations from the comfort of your home or clinic. Connecting patients and doctors across South Sudan.
How Trimverse Telemedicine Works: Simple, Secure, and in 4 Easy Steps
We’ve designed our platform to be straightforward, even with limited internet connectivity.
Step 1: Book Your Appointment
Via App/Website: Log in to your Trimverse mHealth app or our website. Select “Teleconsultation,” choose a suitable doctor from our network, and pick an available time slot.
Via USSD/Phone (for low connectivity): No smartphone? No problem. Dial our dedicated number to speak with an operator who will book your appointment for you.
Step 2: Receive Confirmation & Prepare
You will get an SMS and/or an app notification confirming your appointment with a unique meeting ID.
Before your call, ensure your device is charged and you have a stable connection. Find a quiet, private space for the consultation.
Have your symptoms, current medications, and any relevant medical history ready.
Step 3: Connect with Your Doctor
At your scheduled time, simply click the unique link in your confirmation message or open the “My Appointments” section in the Trimverse app.
You will enter a secure, private video call with your doctor. Audio-only calls are also available if your video is unstable.
Step 4: Receive Your Digital Prescription & Summary
After the consultation, your doctor will send a digital prescription and a summary of the consultation directly to your Trimverse app or via SMS.
You can securely share this e-prescription with a local pharmacy or your primary clinic
The Benefits of Choosing Remote Consultations
For Patients & Individuals
✅ Convenience & Comfort: No travel time or costs. Receive care from home, reducing exposure to other illnesses..
✅ Accessibility: Overcome geographical barriers. Get specialist care even if you’re far from Juba.
✅ Time-Saving: Skip long waiting room queues. Schedule appointments that fit your life
✅ Affordability: Often more cost-effective than in-person visits due to saved travel and time.
✅ Safety: Especially vital for infectious disease outbreaks or for patients with mobility issues
For Healthcare Professionals & Clinics
✅ Expanded Reach: Serve patients in remote and rural areas without them needing to travel long distances.
✅ Improved Efficiency: Manage your schedule better, reduce no-shows with reminders, and see more patients.
✅ Secure Integrated Tools: All consultations are logged directly into the patient’s Trimverse EHR for seamless record-keeping.
✅ Continuous Learning: A platform to mentor and train other healthcare workers in different locations.
| ✅ Flexible Practice: Conduct consultations from a safe and convenient location. |
Join the Future of Smart Healthcare
Partner with Trimverse to make healthcare accessible, efficient, and technology-driven
Together, we can transform healthcare delivery across South Sudan and beyond. Whether you’re a hospital, NGO, government agency, or health professional, Trimverse offers scalable digital solutions tailored to your needs. Let’s build a healthier future—powered by innovation and collaboration.
How to Book Your Virtual Appointment
Getting started is easy. Choose the method that works best for you:
Through the Trimverse mHealth App (Recommended)
Download the “Trimverse Health” app from the Google Play Store (coming soon to the Apple App Store).
Register an account and complete your profile.
Tap “Teleconsult,” browse available doctors, and book your slot.
Through Our Website
Visit our website and log in to the patient portal.
Follow the same simple steps to find a doctor and book an appointment
Via Phone Call / USSD Service
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Call our dedicated Telemedicine Helpline at +211123123123.
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Our operator will guide you through the booking process and schedule your appointment.
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USSD Code: Dial
*135#to view available doctors and book (Feature coming soon)
Supported Devices & Connectivity
We believe everyone deserves access, which is why our platform is built to work in various conditions
Smartphones & Tablets (Best Experience):
Android: The Trimverse Health app is compatible with Android version 5.0 and above.
iOS: Coming soon to the App Store.
Laptops & Desktop Computers:
You can access full video consultations through our website on any modern browser like Google Chrome, Mozilla Firefox, or Safari. No software download is required.
Low-Bandwidth Mode:
Our platform automatically adjusts video quality to work reliably on 2G/3G networks.
Audio-only consultations are always available as a fallback option if the video connection is poor. The quality of care remains the same
Ready to Experience the Future of Healthcare in South Sudan?
Don't let distance or time stand between you and quality healthcare.
For Hospitals & Clinics interested in integrating Trimverse Telemedicine for your patients, please visit our [Partnerships Page] or contact us directly at partnerships@trimverse.com.